Thunderbird is not recognized as the default mail client

Problem: The Mozilla Thunderbird sometimes does not set itself as a default email client correctly (generally right after the installation of Thunderbird), and Print2Email detects the previous email client as a default. If you try to send the printed document with a MAPI Compatible Client (Thunderbird), it will use the previous default mail client.

Solution: When this occurs, the user has to set the default email client manually. The default email client can be set in the following locations:

Windows 11/10:

Control Panel > Default Programs > Set Default Programs > Select Thunderbird and click on the “Set this program as default” option.