IceViewer error codes

This section covers the error codes and explanations of IceViewer.

Error code Number Meaning
14001 Internal error. Check that the latest Windows updates are installed.
14002 Internal error. Check that the latest Windows updates are installed.
14003 Internal error. Check that the latest Windows updates are installed.
14004 Internal error. Check that the latest Windows updates are installed.
14005 Internal error. Check that the latest Windows updates are installed.
14006 Internal error. Check that the latest Windows updates are installed.
14007 Internal error. Please contact Technical Support.
14008 Internal error. Please contact Technical Support.
14009 Internal error. Please contact Technical Support.
14010 Internal error. Please contact Technical Support.
14011 Internal error. Please contact Technical Support.
14012 Internal error. Please contact Technical Support.
14013 Internal error. Please contact Technical Support.
14014 Internal error. Please contact Technical Support.
14015 Internal error. Please contact Technical Support.
14016 The IceViewer.ini file cannot be accessed. Please make sure that the INI file is in the IceViewer installation folder and no Anti-virus software is blocking the INI file.
14017 Invalid "Server Port" - The value must be a number in IceViewer.ini.
14018 Invalid "Domain Name" - The value cannot be empty in IceViewer.ini.
14019 "Company ID" - The value cannot be empty in IceViewer.ini
14020 IceViewer components cannot be accessed. Please make sure that no Anti-virus software is blocking files from the IceViewer installation directory.
14021 Internal error. Please contact Technical Support.
14022 Internal error. Please contact Technical Support.
14023

IceViewer failed to locate an installed version of Microsoft Word.

IceViewer detected that Microsoft Word is installed, but could not locate the main executable file (winword.exe).