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Action Recommended: Conflict with CrowdStrike Falcon Sensor v7.34

The reported issue Users running CrowdStrike Falcon Sensor v7.34 may experience print jobs entering a "Paused" state in the Windows Spooler. This prevents document conversion from completing automatically. Temporary Workaround: Manually restarting the print job in the queue allows completion.    Current Status & Roadmap CrowdStrike has confirmed a conflict between the Falcon sensor and the Windows Print Spooler. While an official fix is scheduled for their June release (v7.38), we are taking proactive steps: Option A (Immediate) Maintain or roll back to Sensor v7.33 for full stability until a fix is released.   Option B (In Progress) We are reviewing the potential of a driver side update to bypass the conflict.    What We Are Doing Engaging CrowdStrike for an accelerated hotfix/patch. Testing Internally to release a compatibility update before June.   Contact Support

Black Ice Software, LLC | 950 Peninsula Corp Circle Suite 2017, Boca Raton, FL 33487 USA www.blackice.com Telephone: 1(561)-757-4107