Description If starting the Remote Desktop Connection from command line using the command below and trying to mount printers by Print2RDP, the printers are not mapped and the Print2RDP evaluation window does not show up when connecting. The problem only occurs on Windows Server 2003 operating systems. Used command to start Remote Desktop Connection: mstsc ..
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Users can enable Debug Logging features of the Printer Driver in Control Panel > Printers and Devices > right click on the Black Ice Printer Driver > Printing Preferences > Filename Generation Tab > Troubleshooting… When Debug Logging is enabled, the Printer Driver creates an EDF log file into the specified Log directory on the ..
Description: Cannot log into Citrix server with Print2RDP if RemoteScan is installed. Solution: Uninstall RemoteScan and try to connect with RDP connection again with Print2RDP. If the connection and Print2RDP worked properly, try to reinstall RemoteScan and see if the Print2RDP is still working properly. Customers reported that in some cases the RemoteScan blocking and ..
When printing the some PDF documents from Adobe Reader version 11, on Windows 8 or on Windows server 2012, the extracted text are garbled. It is a known issue with Adobe Reader 11 or higher. Solution: Disabling Protected Mode in Adobe Reader 11. To disable Protected Mode in Adobe Reader, please follow steps below: 1. ..
Description: The Black Ice printer driver is configured for 200DPI but when I print from my application (eClinicalWork) the DPI changes. The Default printer is HP Laser 4000 PCL printer and I do not want to make the Black Ice printer driver to be the default printer. We are printing in interactive mode (manually.) Cause ..
Description of the problem: Running the MSI installer and display “This installation package could not be opened.” msiexec /i “BlackIceColorPlus.msi” REGNUM=”XXXXX-XXXXXXXX-XXXXXXXXXX” There are several causes of for the problem: • MSI package is damaged. • The MSIEXEC command is not executed in the same directory as the “BlackIceColorPlus.msi” file. • The quotation mark is not ..
Description: Printing documents with specific fonts (Arial, Times New Roman, Courier New, etc.) using the Black Ice Printer Drivers, but on the output PDF document the fonts displayed with a different font type, even if the Font Embedding and Force to embed options are checked in the Printer Driver PDF settings. Cause of the problem: ..
DATE : 01-16-2015 Version : 6.79 (revision 33) – Stability improvement for opening printed documents in Fax Broadcast after printing – Minor improvements in the installation – Updated manuals DATE : 11-17-2014 Version : 6.78 (revision 26) – Stability improvements for Purchase link in Fax Broadcast About box – Stability improvements for Dialogic boards – ..
DATE : 11-19-2014 Version : 8.33 (revision: 67) – Stability improvements for Dialogic boards – Updated manual DATE : 09-30-2014 Version : 8.32 (revision: 62) – Improvements in the installation for detecting a reboot pending on the system – Improvements in the appearance of the installation – Improved installation appearance to enhance user’s experience – ..
12.66.59 (11-06-2012) Fax/Voice C++ :Added Delphi XE2 project files :Improved FaxWithBrooktrout C++ Sample :Improved Visual Basic 6 and Delphi samples :Improved Service C++ Sample :Updated manuals 12.65.38 (10-22-2012) Fax/Voice C++ : Updated Dialogic Brooktrout SDK to version 6.5.5 : Added Visual Studio 2005 solutions for C++ samples : Added 8 port version : Updated manuals ..
8.13[ 8/26/2011 ] revision: 7 – Stability improvement for installing product 8.12[ 4/04/2011 ] revision: 6 – Update copyright information – Stability improvement for uninstall problem because of Windows security update 8.11[ 7/23/2009 ] – Modify manual registration dialog – Add pdf help 8.10[ 3/15/2009 ] – Fix UAC bug on Vista 8.03[ 9/08/2008 ] ..