Scan into memory using Black Ice’s BiTwain.ocx control, the BiTwain control returns with a hDib object. One can use this hDib object as an input parameter for methods of BiDib.ocx without any conversion, because hDib is not a class. It is a handle to a device independent bitmap stored in the memory. For example: If ..
Author : TechnicalSupportTeam
The number of pages of a memory TIFF can be retrieved by the NumberOfTiffImages function of BiTiff.dll. This function is not implemented in the BiTiff.ocx so one must use the dll function directly. The NumberOfTiffImages function gets the number of pages of the memory TIFF. Before calling this function the TIFF file should be opened ..
Issue: I´m trying to determine the number of pages inside a multipage-tiff which is stored inside a database. As far as I know, the only way to do this without creating a temporary file on disk is to call the method “NumberOfTiffImages” from the BiTiff.dll, via DllImport. I tried to make this work by modifying ..
The BiTiff.ocx should be registered on Windows 7 64-bit machines. Please check that the appropriate files are copied to your machine: BiTiff.ocx, BiTiff.dll, license dat file and license.dll. If the registration failed check the file dependencies using Dependency Walker. The Dependency Walker can be downloaded from (http://www.dependencywalker.com/). Check the dependencies of BiTiff.ocx and BiTiff.dll too. ..
Question: Why do I not see my scanners on 64 bit systems? I am using the 64 bit Document Imaging SDK. I do not see my scanner listed in the TWAIN source window. Answer: The 64 bit Document Imaging TWAIN interface will only work with 64 bit TWAIN scanner drivers. Most scanners use 32 bit ..
Problem: When Annotating the main image using the stamp(2nd control), while expanding the edges are not fine. Solution: Since the Stamp is an image, as the image is stretched, the edges become pixelated. In order to receive sharp edges, please try a higher resolution image as stamp. Regards, Developer Su..
Description of the problem: Running the MSI installer and display “This installation package could not be opened.” msiexec /i “BiBatchConverter.msi” REGNUM=”XXXXX-XXXXXXXX-XXXXXXXXXX” There are several causes of for the problem: • MSI package is damaged. • The MSIEXEC command is not executed in the same directory as the “BiBatchConverter.msi” file. • The quotation mark is not ..
Description: Converting HTM, HTML, MHT, EML and MSG files fails with BiBatchConverter. It is a known issue with Internet Explorer. The source of the problem is that Internet Explorer is crashing, while trying to open the file. Solution: Installing the following Windows update solves the issue: https://support.microsoft.com/en-in/kb/3200006 Regards, Technical Su..
The TIFF Viewer Browser Plug-in can be disabled by running the TIFF Viewer as Administrator, and go to the application button > Browser Plugin Switch… If the Browser Plug-In is currently disabled, one can see an Enable button. Click on the Enable button to turn on the Browser Plug-In and to be able to view ..
Question: Is it possible for a PC to install the browser plug-in as an ocx without installing the whole TIFF Viewer? Answer: Unfortunately you can not install the Tiff Viewer browser plug-in onto your computer without the Tiff Viewer software, because it is in one install package. The Tiff Viewer browser plug-in is available only ..
The Printer Settings section of the TiffViewer.ini file stores the settings of the print dialog: Center Image Vertically: On print dialog in Position and size box, “Center the Image Vertically” checkbox. Center Image Horizontally: On print dialog in Position and size box, “Center the Image Horizontally” checkbox. Scale Page: On print dialog in Position and ..
In order to set the silent email sending in Print2Email, perform the following steps: 1. Open Email Settings in the Print2Email 2. Select All e-mails automatically to the same email address option 3. Uncheck Specify recipients manually checkbox. 4. Specify the To, Cc and Bcc fields (only the To filed is requested.) You can specify ..
Description The Print2Email does not recognize the default MAPI compatible client, or uses a different client. Source of the problem The installed MAPI compatible client, such as Mozilla Thunderbird sometimes does not set itself as a default email client correctly. At this point the Print2Email will detect another email client as the default. Solution When ..
Question: How do I configure Print2Email to recognize the Outlook signature when attaching a PDF to a new mail message? Answer: One can not force outlook to add signature to an email created through MAPI interface. This issue is not related to the Print2Email, since it is an Outlook problem. Regards, Technical Su..
Issue: When using Print2Email on Windows 8.1 Tablets the onscreen keyboard does not pops up when taping the To, Cc, Bcc, Subject or Email Body fields on the email sending window. None of the Windows applications trigger the onscreen keyboard, including Microsoft Office, Notepad, Windows Explorer or even Internet Explorer. The only exception what is ..
Problem: The Print2Email email sending window shows up where the user cannot choose an email recipient, regardless of what was selected as the client. Cause of the problem: This issue is probably caused by an incorrect Email Provider configuration in Print2Email. Solution: Select the Outlook as the default emailing application in Print2Email by performing the ..
Print2Email cannot be accessed from a VB program or as an Active X object. However, if your goal is to send an email to a single specific email address, you can set this through the Print2Email settings. 1. Open the Print2Email Control Center –> Email Settings. 2. Disabled the ‘Ask me every time for an ..
Description: An error message appears when using Print2Email with Outlook 2016 on Windows 7 operating systems. For example: “The procedure entry point ucrtbase.terminate could not be located in the dynamic link library api-ms-win-crt-runtime-l1-1-0.dll.” Cause: This error message is related to the Office 2016, as it does not always install the Visual Studio 2015 runtime on ..
Problem: Print2Email shows an error message about the certificate, when trying to setup an SMTP or Exchange email account for email sending. Source of the problem: This error message occurs, when the SMTP or Exchange server has no valid certificate installed. Also, the same error message could occur if one tries to setup a different ..
Issue: I have a user who suddenly lost her print2rdp printer. We have uninstalled and reinstalled everything. While working with her I logged onto the terminal server as the administrator from her workstation. Her printer was there and I could print to it. I logged out of terminal services, she logged in as herself and ..
Issue: When the administrator logs in, he can see the printer. I cannot see it and I am also an administrator. Am I missing a step. I have the print2rdp client installed and have my printer selected (usb). Solution: After you have installed the Black Ice Print2RDP client on your computer, you have to run ..
Issue: Printing options window pops up before the rdp session. Solution: In most cases, this problem is caused due to the Enable printing preference option is enabled in the Print2RDP client. To prevent the printing preference window from popping up, please uncheck the “Enable printing preference Dialog” on the Preferences tab. Regards, The Impact Support ..
Description: Cannot log into Citrix server with Print2RDP if RemoteScan is installed. Solution: Uninstall RemoteScan and try to connect with RDP connection again with Print2RDP. If the connection and Print2RDP worked properly, try to reinstall RemoteScan and see if the Print2RDP is still working properly. Customers reported that in some cases the RemoteScan blocking and ..
Description: The Black Ice printer driver is configured for 200DPI but when I print from my application (eClinicalWork) the DPI changes. The Default printer is HP Laser 4000 PCL printer and I do not want to make the Black Ice printer driver to be the default printer. We are printing in interactive mode (manually.) Cause ..
This behavior is by design and is the result of the Windows printing architecture. Right-clicking on the printer and choosing “Printing preferences” from the menu changes the preferences of the current user. These are the default settings for an application when it starts a print job. On the other hand, clicking on the “Preferences” button ..