How do I make an installation log for the MSI installer?

 

To generate a detailed installation log with the Printer Driver’s Microsoft MSI installers, please follow these steps:

 

1.    Run the command prompt as administrator.

 

2.    Navigate to the Printer Driver MSI, for example, BlackIcePDF.msi.

 

3.    Install the Printer Driver MSI installers with the /L*V "[Log file path]" and BITRACE=1 parameters.

 

For example:

Msiexec.exe /i "BlackIcePDF.msi" and BITRACE=1 /L*V "c:\temp\installation.log"

 

4.    After the log file is successfully generated, please send the BiPDMSITraceDataLog.txt and the "c:\temp\installation.log" files back to help us resolve the problem.

 

5.    The Trace Log is saved to the BiPDMSITraceDataLog.txt log file in the User's temp folder (%TEMP%).

 

For example:

c:\Users\Administrator\AppData\Local\Temp\BiPDMSITraceDataLog.txt