Based on the information provided, the error code 1332 issue is likely related to permissions or account mapping during printer mounting/setup.
Windows error code 1332 usually means that there is no mapping between account names and security IDs. This can happen when a security ID (ACL) is applied to a file or folder, but there is no corresponding account name in the active directory domain. For example, the security ID might be associated with an employee who has been terminated.
Based on the provided information, we can recommend the following troubleshooting steps:
Verify User Account Access:
Ensure the account being used during the RDP session is active and has the necessary permissions to access printers on the server.
Confirm that no account-related issues, such as being locked or disabled, are causing this problem.
Review Group Policies:
Inspect any Group Policy settings that might restrict printer redirection during RDP connections.
Anti-virus or Firewall
Do you have any anti-virus or firewall restrictions applied that could prevent mounting printers through RDP connections?
If yes, we recommend disabling it for the time of the RDP connection, for testing purposes.