The Document Converter Server is capable to log every printed document, warning messages, printing errors or general printing information.
The log information is stored in the System Event Log under Application.
Event that can be reported based on event log level:
- Printer name: name of the printer that generated the event
- Document name: the name of the printed document
- User name: name of the printing user
- Date submitted: the date and time the print job was submitted
- Date and time printing is aborted
- Computer name: name of the computer that generated the print job (shared printers)
- IP Address: IP address of the computer that generated the print job
- Host name: host name of the computer that generated the print job
- Error: the error message from the printer driver
The Event Logging Level are:
- Disable logging (default)
- Write only errors into the event log
- Write errors and warnings into the event log (default)
- Write errors, warnings and general information for every print job into the event log
For more technical details please see the Event Logging Data section
To Enable the Event Logging, one must modify the Document Converter Server INI files. Please make sure one has Administrator rights.
Document Converter INI files located in the following directories:
On 32 bit operating systems:
C:\Windows\System32\Spool\Drivers\w32x86\BuDiniTS.ini
C:\Windows\System32\Spool\Drivers\w32x86\3\BuDiniTS.ini
On 64 bit operating systems:
C:\Windows\System32\spool\drivers\x64\BuDiniTS.ini
C:\Windows\System32\spool\drivers\x64\3\BuDiniTS.ini
If one navigated to the proper INI files, please follow the steps below.
1. Open the INI files with any text editor (for example Notepad).
2. Edit the existing Event Logging Level line under section:
[Troubleshooting Settings]
Event Logging Level=3
Possible values for Event Logging Level:
0: Disable logging
1: Write only errors into the event log
2: Write errors and warnings into the event log (default)
3: Write errors, warnings and general information for every print job into the event log
3. Save the INI file.
4. When the Event Logging is enabled, the Document Converter Server logs every occurring error, warning and general information of every print job into the Event Viewer.
In order to check the logs, navigate to Windows Event Viewer.
First open Computer Management: click on Start > Right click on Computer > Manage.
Then navigate to Windows Logs > Applications, to see the event logs. The events, where the Printer Driver name is in the Source column were logged by the printer driver.
