In order to provide the best support for our customers, technical support requests must be submitted through the Black Ice website’s support forms.
The Black Ice Support form generates a ticket number and the customer must save this ticket number for future reference.
http://www.blackice.com/support.htm
techsupport@blackice.com or Fax 1 (561) 757-4109
Please include the version number of the product that you are using and the platform on which it is installed.
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