Problem description: I am logged in as regular user with no administrative rights. The ‘Start application’ option at the printer “Printing Preferences” is checked but the application does not start.
The same application is started by the printer driver if I am logged in as administrator.
Solution: This problem can occur on NT/Win7/Vista/XP and Terminal Server systems.
The printer driver writes information about the application to be started into the “HKEY_LOCAL_MACHINE\SOFTWARE\Black Ice Software LLC.” registry key.
That part of the printer driver which writes this information into the registry key runs on the current user account. If the current user account does not have write permission to the “HKEY_LOCAL_MACHINE\SOFTWARE\Black Ice Software LLC.” registry key, the application cannot be started.
In order to allow the printer driver to start applications for regular users, before or after printing, the system administrator has to give write permission to the “HKEY_LOCAL_MACHINE\SOFTWARE\Black Ice Software LLC.” registry key for the users who are using the printer.