There are number of reasons why a printer is not being mapped onto the Terminal Server.
- If the User is connected during the installation of the Print2RDP Client, the added printers will not be mounted (shown) on the server until the User next logon. The User should log off and log back onto the server.
- The User logged onto the Terminal server or Citrix server and adds a new printer. The User must log off and log back to see the newly added printer.
- Windows 2008, 2003 disables the installation of kernel-level printer drivers. The error for this often appears in the server’s Event Viewer. Make sure the blocking policy is disabled. Click here for detailed instructions on setting the Default Printer on Windows Server 2008.