Error codes

 

Value

Description

1

Internal error occurred.

2

Error occurred during initialization.

3

The BiAutoPrint.dll is not initialized.

4

Illegal parameter
- Cannot open file
- The file is empty

5

Not enough memory.

6

The printer is not a Black Ice printer driver.

7

Microsoft Word automation error. (this issue is most likely caused by a damaged Word file.)

8

Microsoft Word does not exist.

9

Wrong Microsoft Word version.

10

An error occurred while trying to open Adobe Reader or Adobe Acrobat Pro. Please make sure that Adobe Reader or Adobe Acrobat Pro 10 or higher is installed on the system properly.
- The file name or path does not exist.
- The file is being used by another program.
- The workbook you are trying to save has the same name as a currently open workbook.

11

Error getting the path of the Adobe Acrobat Reader application.

12

Illegal file type.

13

Adobe Acrobat Reader does not exist.

14

Error setting the system default printer.

15

Microsoft Excel does not exist.

16

Microsoft Excel automation error. (this issue is most likely caused by a damaged Excel file.)

17

Wrong Microsoft Excel version.

18

Error getting the name of the port for specified printer.

19

Microsoft Power Point does not exist.

20

Microsoft Power Point automation error. (this issue is most likely caused by a damaged PowerPoint file.)

21

Wrong Microsoft Power Point version.

22

The file does not exist.

23

Microsoft Visio does not exist.

24

Microsoft Visio automation error. (this issue is most likely caused by a damaged Visio file.)

25

Wrong Microsoft Visio version.

26

AutoCAD does not exist.

27

AutoCAD automation error. (this issue is most likely caused by a damaged AutoCad file.)

28

Wrong AutoCAD version.

29

Error printing HTML document.

30

Error printing TXT document.

31

Error printing PDF document.

32

Error printing XPS document.

33

Error printing image file.

34

Microsoft .NET Framework 4.0 is required for printing XPS and HTML documents.

35

Error Printing RTF document

36

The BlackiceDEVMODE.dll does not exist in the same directory as BiAutoPrint.dll

37

The file is password protected.

38

The Office helper (BiPrintOffice.exe) does not exist in the same directory as BiAutoPrint.dll

39

Error starting the Office helper

40

Error getting the Office helper exit code

41

Error receiving the error information from the Office helper

42

The Office helper utility exited with error code.

43

The BiAutoPDF.dll does not exist in the same directory as BiAutoPrint.dll

44

The PDF helper (BiPrintPDF.exe) does not exist in the same directory as BiAutoPrint.dll

45

The XPS helper (BiPrintXPS.exe) does not exist in the same directory as BiAutoPrint.dll

46

The HTML helper (BiPrintHTML.exe) does not exist in the same directory as BiAutoPrint.dll

47

The BiAutoPrint(32/64).dll is not registered or the Demo period is expired.

48

Timeout interval elapsed while trying to start printing.

49

The AutoCAD helper (BiPrintDWG.exe) does not exist in the same directory as BiAutoPrint(32/64).dll

50

Error starting the AutoCAD helper

51

Error getting the AutoCAD helper exit code

52

Error receiving the error information from the AutoCAD helper

53

The Office helper utility exited with error code

54

The AutoCAD helper (BiPrintDWG.exe) does not exist in the same directory as BiAutoPrint(32/64).dll

55

With Demo registration only 14.16 or later version of BlackIce Printer Driver can be used

56

The spooler service is not running

57

Could not start the spooler service

58

Error loading the BlackIceDEVMODE.dll

59

Error loading the functions from the BlackIceDEVMODE.dll

60

Function calling from BlackIceDEVMODE failed

61

Error while accessing the Adobe Reader or Adobe Acrobat Pro settings.

62

The Message Capture Thread returned with MESSAGE_CAPTURE_RETURN_ERROR_PRINTING_NOT_STARTED. The first start page message is not received before the first start page timeout happened.

63

The Message Capture Thread returned with MESSAGE_CAPTURE_RETURN_ERROR_PRINTING_NOT_FINISHED. The start page message is not received before the start page timeout happened.

64

The Message Capture Thread returned with MESSAGE_CAPTURE_RETURN_ERROR_PRINTING_ABORTED. Abort message is received from the spooler in the Message Capture Thread.

65

Invalid handle used in WaitForMessageCaptureAndHelperThread WaitForMultipleObjects function. Either the MessageCapture thread handle, or the handle received from the PrintDocument is invalid.

66

Message Capture Thread returned with MESSAGE_CAPTURE_RETURN_ERROR_REGISTER_CLASS_FAILED. Cannot register the dummy spooler message receiving window class.

67

Message Capture Thread returned with error while trying to create class for dummy window

68

Message Capture Thread returned first, but cannot read the returned value.

69

CreateThread() returned with error, while trying to create the Message Capture Thread

70

OpenService() returned null when tried to open spooler service while trying to stop the spooler.

71

ControlService returned with false when tried to stop the spooler service.

72

Spooler service did not stop before timeout happened. Currently 5 seconds.

73

OpenSCManager() returned with null when tried to open Service Control Manager to stop spooler

74

DeleteFile() returned false when tried to delete a print job. File path set into the errorinfo

75

FindNextFile did not return with error code: ERROR_NO_MORE_FILES while deleting print jobs. The error code set into the errorinfo

76

The helper returned before the Message Capture Thread. This errorcode should be overwritten by the error code received from the helper process. Printing can return this error code if somehow the helper is STILL_ACTIVE

77

The printer is paused.

78

Error starting the Image helper.

79

Image helper not found in.

80

Error getting the Image helper error info.

81

Image helper returned with error.

82

Error getting the Image helper exit code.

83

Error Office helper version mismatch.

84

Error AutoCad helper version mismatch.

85

Error HTML helper version mismatch.

86

Error XPS helper version mismatch.

87

Error Image helper version mismatch.

88

Error Acrobat helper version mismatch.

89

Error Invalid BiBatchConverter license in AutoCad helper.

90

Error Invalid AutoPrint SDK license in AutoCad helper.

91

Error setting the margins in Word. Automation error:

92

Message Capture Thread cannot initialize BiAPMSG.DLL.

93

Error: Cannot open printer, cannot remove print jobs.

94

Error: Cannot remove print jobs.

95

Error: Spooler crash occurred, all printer’s print job will be deleted.

96

Error: HTML helper cannot open CloseEvent handle.

97

Error: Cannot detect AutoCAD path.

98

Error: Cannot start AutoCAD.

99

Error: File path is invalid. The path cannot contain any of the following characters: < > / * ? “ |

100

Error: Cannot create Security Descriptor.

101

Error: Cannot create Printer Settings Mutex.

102

Error: Cannot get Windows user name.

103

Error: Cannot read helper error code.

104

Error: Cannot read file.
- The file name or path does not exist.

105

Error: The file is corrupt or damaged.