Category : Printer Drivers

Description of the problem: The Printer Driver does not launch the default viewer after printing and does not open the Output Folder Solution: The problem is Symantec Endpoint Protection, it was blocking the BuMAppNT.exe from being executed. The printer driver uses the BuMAppNT.exe to start an application or open the output folder. Make sure you ..

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Question: When using Black Ice Printer Driver, tried to set custom Start Application parameter value at installation time. Is there any keyword for setting custom Start Application parameter value at installation time? Answer: In order to set up the custom Start Application parameter please use the CustomStartApplicationParameter parameter option in the Black Ice Printer Driver ..

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Description: Entry point not found warning message, when trying to rebuild MSI Installation samples from the RTK, for example: Entry point ‘StartUninstallMSI_ColorPlusNT’ not found in module ‘C:\Program Files\Black Ice Software LLC\RTK for ColorPlus Printer Driver\RTK 64 bit\Install\Driver Files\BuARmvNT.dll’ for custom action ‘BuARmvNT.dll’. Solution: One must use the prebuilt Install and Uninstall DLL from <RTK Installation ..

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When printing from Adobe Reader 10.x or 11.x using regular printing method, right-click print or similar methods, certain fonts are not printed correctly. This problem can arise using various output formats. The cause of the problem is Adobe Reader’s protected mode. Disabling protected mode can solve this issue. -To disable Protected Mode in Adobe Reader ..

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Please note that some applications such as Internet Explorer 9 use randomly named temporary fonts or font subsets when printing. These fonts are unregistered from the system once the printing finishes. The EMF standard (http://msdn.microsoft.com/en-us/library/cc230514.aspx) does not specify a way to convert embed fonts into the EMF file. EMF files passed to the printer drivers ..

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There are several ways of getting the output directory of the printer driver: 1. If you want to retrieve the output directory configured for the current user before printing, you can use the GetOutputDirectory API function from BlackIceDEMOVDE.dll or BlackIceDEVMODE.ocx For example: BlackIceDEVMODE* pDevMode = LoadBlackIceDEVMODE(“Black Ice PDF Server”); TCHAR* pOutputDirectory = GetOutputDirectory(pDevMode); … ReleaseBlackIceDEVMODE(pDevMode); ..

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Description: Some texts are not printed when printing multiple documents that use the same font in Windows. Solution: If you print multiple documents in quick succession, or two multiple printers in parallel, please try the following hot-fix from Microsoft: For Windows 7 Service Pack 1 and Windows Server 2008 R2 Service Pack 1: https://support.microsoft.com/en-us/kb/2853777 For ..

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Symptoms: Several customers have reported a slow or slowdown in printing PDF files to TIFF. Cause of the slow or slowdown in printing PDF files to TIFF is the KB2998812 Microsoft Update. Solution: On the computer where experiencing the very slow printing, Please check C:\Windows\Temp directory, Delete the files with .tmp and .fot extensions which ..

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