Using the 11.02 TIFF Capture Driver for 64-bit, my documents are not printing all of the pages successfully. I am getting the following error in my .grp files:
Print status=Internal error: 11.
The soruce documents are all over 20-30 pages, and the print job completes anywhere from 1-15 of these pages each time. The job in the printer folder displays "Deleting - Spooling - Sent to printer' if the document is still spooling, or simply disappears if it has already spooled. The source document type does not matter; this occurs with notepad docs, Word docs, Adobe .pdf files, etc. The actual file size does not matter; this occurs on a 30-page 20KB Word doc just as it does to a 30-page 12MB .pdf file. The printer is being used in Server 2008 R2 Terminal Server sessions. This same printer does not have an issue on non-TS stations, or other TS OS's.
I see one post here that describes error 11 as an inability to encode the .tiff image. Can anyone expound on this to assist in our troubleshooting? Thanks in advance.