how can I tell the fax was sent?

Impact ColorFax and Impact ColorFax LITE questions

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how can I tell the fax was sent?

Postby TechnicalSupportTeam » Wed Apr 08, 2009 8:45 am

Is there any "proof" a fax was sent, other than the "sent" box in the message list? This is important to me........if there is no further "proof", I will follow-up with my fax recipients a few times after sending, so that I may be comfortable the fax's are actually received.
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Re: how can I tell the fax was sent?

Postby TechnicalSupportTeam » Wed Apr 08, 2009 8:47 am

Hello,

If the fax shows up in the sent item as sent successfully then you can be sure that the recipient did received the fax just like if you would send a desktop fax and that is your receipt.

If the fax failed to transmit then you will see a fax transmission failed and reason for the failure such as busy, no answer, transmission failed, disconnect ...

Regards,
Technical Support Team
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