Internal Error: 11 Missing Pages

Document Imaging SDK,
Image SDK,
TIFF SDK,
Annotation SDK,
Cover Page Generator

Moderator: Technical Support Team

Internal Error: 11 Missing Pages

Postby jajohnson » Wed Aug 01, 2012 8:59 am

Using the 13.22.264 TIFF Capture Driver for 32-bit on a Windows 7 machine.
We have our Output Directory set to a network share folder that has Offline Files Enabled.
My documents are not printing all of the pages successfully. I am getting the following error in my .grp files:

Print status=Internal error: 11.

The soruce documents are all over 20-30 pages, and the print job completes anywhere from 3-8 of these pages each time. The source document type does not matter; this occurs with notepad docs, Word docs, Adobe .pdf files, etc. The actual file size does not matter; this occurs on a 30-page 20KB Word doc just as it does to a 30-page 12MB .pdf file.

As soon as we disable Offline Files through Sync Center, the problem disappears. This is only occuring when printing to a network share folder that has Offline Files enabled. In all other scenarios our Multi page documents print fine.
jajohnson
 
Posts: 1
Joined: Wed Aug 01, 2012 7:40 am

Re: Internal Error: 11 Missing Pages

Postby TechnicalSupportTeam » Mon Aug 27, 2012 7:51 am

Hello,
This question was answered in another forum post.
Please see answer at:
viewtopic.php?f=5&t=3726
TechnicalSupportTeam
 
Posts: 1002
Joined: Sat Mar 20, 2004 11:50 am

Re: Internal Error: 11 Missing Pages

Postby stonjohn4 » Sat Dec 08, 2012 12:31 am

I solved the issue. It turned out that the interop assemblies that shipped with the SDK were causing the problem. I let visual studio generate them as documented in the help documentation and the problem went away.
stonjohn4
 
Posts: 1
Joined: Sat Dec 08, 2012 12:27 am


Return to Imaging Toolkits



Who is online

Users browsing this forum: No registered users and 1 guest

cron