Cannot print multiple copies of a pdf

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Cannot print multiple copies of a pdf

Postby dstapley » Thu Jun 19, 2008 6:04 am

We have a W2k3 Enterprise terminal server.
When I, or other users, try to print more than one copy of a pdf I receive an error message "The printer cannot support this many copies. Number of copies will be set to printer maximum of 1."
It will happily print multiple copies of MS Word docs, it just appears to affect pdf printing.
Has anyone else seen this problem, and more importantly I guess, a fix for it?
TIA
Dave
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Postby TechnicalSupportTeam » Thu Jun 19, 2008 10:58 am

There have been no other reports of this issue. We will test it to see if we can reproduce the problem and find a solution.
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Postby dstapley » Thu Jun 19, 2008 11:29 am

Additional info
The workstations are WinXP with latest service packs and updates.
The version of Print2rdp is 3.0
Server is a IBM eServer BladeCenter HS21
Qty2 Intel(R) Xeon(R) CPU 5160 @ 3.00GHz processors
3328MB RAM
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Postby TechnicalSupportTeam » Thu Jun 19, 2008 1:14 pm

If you have another computer available, please try the demo of the latest version, 4.5, to see if it corrects the issue.
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