Print2Email stops working

Print2Email with PDF related topics

Print2Email stops working

Postby pgarrett » Fri Jan 20, 2012 1:18 pm

First install outside of our test environment and we're having problems.

Acrobat Reader 10.1.2
Outlook 2007 12.0.4518.1014
Windows 7 sp1 x64
Print2Email 8.70

User can print 2-3 documents through Print2Email without a problem. After that, Print2Email seems to freeze. It will create the PDF attachment in the assigned directory but the Outlook new message window never opens. The Print2Email control center is non-responsive and the windows beep sounds when control center is clicked. Outlook (and all other running programs) stay responsive. User has to log-out then log back in for Print2Email to start working again. It will continue to only work 2-3 times before freezing.

We've also noticed that even though 'delete group file' is checked, the group files remain in the directory with the PDF files (for all printouts).
pgarrett
 
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