Crashing in word - .39 release of Tiff Driver

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Crashing in word - .39 release of Tiff Driver

Postby mshielsc3 » Tue Nov 29, 2016 12:42 pm

Wondering what I can do to debug/tell possibly what Driver calls from Word are occuring OK vs crashing? All the logging stuff I see has to do with logging the spooler/EMF stuff to reproduce rendering issues, but this is more of a code crash situation - and yes that's an older version, but we are in the proces of attempting to update to the latest and re-verify the situation. it's hard since it a few businesses relationships away from our engineers.
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Re: Crashing in word - .39 release of Tiff Driver

Postby Demarcus » Sat Apr 08, 2017 12:25 am

Crashing is happening to me too.
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Re: Crashing in word - .39 release of Tiff Driver

Postby mshielsc3 » Mon Apr 17, 2017 3:47 pm

Sad thing is even with the .76 drivers - office 64 bit on Windows 2012 R2 64 bit - crashes the Tiff Monochrome driver at every print it seems.
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Re: Crashing in word - .39 (and most recent .75) release of Tiff Driver

Postby mshielsc3 » Mon Apr 17, 2017 4:59 pm

Just tried the standard installation package given to us for the latest release and it crashes too. I can't believe I am the first person bringing this up as an issue.

Office 2016 installation IN 64 bit mode on Windows 2012 R2 server - can not print at all.

Office 2016 installation in 32 bit mode works fine, but our client requires 64 bit Office support and right now we have tried every version I have available with nothing working so far, including the 14.85 that was just released.
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Re: Crashing in word - .39 release of Tiff Driver

Postby keria28 » Wed Apr 19, 2017 4:19 am

mshielsc3 wrote:Sad thing is even with the .76 drivers - office 64 bit on Windows 2012 R2 64 bit - crashes the Tiff Monochrome driver at every print it seems.
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Re: Crashing in word - .39 release of Tiff Driver

Postby mshielsc3 » Sat Apr 29, 2017 1:11 pm

Resolved in the .87 release of the drivers.
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Re: Crashing in word - .39 release of Tiff Driver

Postby blakebaker008 » Wed May 03, 2017 7:30 am

just attempted the usual set up package deal given to us for the today's release and it crashes too. i cannot believe i'm the first person bringing this up as an difficulty.
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Re: Crashing in word - .39 release of Tiff Driver

Postby sofiabovinoclaudia » Thu Aug 24, 2017 7:54 am

It will be the crashes the Tiff Monochrome driver at every print it seems.
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