Appcrash in Photo Viewer when changing the Printer settings to 204x196 Fine Fax DPI

Black Ice Printer Driver related questions

Moderator: Technical Support Team

Appcrash in Photo Viewer when changing the Printer settings to 204x196 Fine Fax DPI

Postby TechnicalSupportTeam » Thu Nov 19, 2015 6:54 am

Problem:
The Windows Photo Viewer crashes, when changing the Printer Driver settings to 204x196 DPI Fine Fax from within the Windows Photo Viewer application.

Cause of the problem:
The mentioned application crash is a known problem with Windows Photo Viewer. The source of the application crash is that the Windows Photo Viewer cannot handle properly non-proportional DPI values, such as 204x196 DPI Fine Fax resolution.

Solution:
Using the 204x196 DPI Fine Fax Compatibility option instead of the standard 204x196 DPI Fine Fax option solves the problem.
In order to resolve the problem, please switch the Printer driver settings to 204x196 DPI Fine Fax Compatibility.

Image
TechnicalSupportTeam
 
Posts: 1002
Joined: Sat Mar 20, 2004 11:50 am

Return to Printer Drivers



Who is online

Users browsing this forum: No registered users and 1 guest

cron