Allscripts / Black Ice faxing

Black Ice Printer Driver related questions

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Allscripts / Black Ice faxing

Postby rileystern » Wed Nov 11, 2015 6:00 pm

Recently we upgraded our electronic medical records software which included Black Ice 5.52 to 13.82.620. Our faxes now take three times as long to send. We were told by our vendor that Black Ice can only convert one file at at time, however pre-upgrade we did not have this problem. We did upgrade quite a few versions, but I find it curious that the solution would become slower. Have you experienced this latency in an Allscripts EHR environment, and what did you do to resolve it?
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Joined: Tue Nov 10, 2015 6:52 pm

Re: Allscripts / Black Ice faxing

Postby corbingravely » Mon May 22, 2017 9:29 am

This is actually starting to get on my nerve. I mean, when i was using blueEHR i never had such a issue at all. It all started off once i started using this system. All those upgrades or updates are just more bugs that are making my system unstable. I am at a situation where i might want to change to another EHR system or go back to my old system.

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Joined: Mon May 22, 2017 8:28 am

Re: Allscripts / Black Ice faxing

Postby blakebaker008 » Fri Jun 09, 2017 8:09 am

Thanks for this specific discussion, I got answered some of my queries in between your conversation. Hope I will get answered if I have any specific query in future as well.
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Joined: Wed May 03, 2017 7:27 am

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