| Search
 
  Black Ice Software
     A leading supplier of printing, imaging and image conversion solutions, assisting companies of all sizes excel in the digital world.
Home | Contact | Sitemap     

Brooktrout TR1034 Install Instructions for Fax/Voice C++ (Windows 2003)

For those using a Brooktrout TR1034 board, here is a detailed walkthrough on the installation process for using the board with our Fax C++ program.  **Note: The Black Ice Installation Utility for Brooktrout boards  is no longer needed or supported by the TR1034**

 TR1034 Install Process:

  • Install the latest version of Fax/Voice C++.
  • Install your Brooktrout TR1034 board.
  • Go to your MY COMPUTER icon (either on your desktop or in your START menu) and right-click on it. Select MANAGE.

 

  • This will open the COMPUTER MANAGEMENT window. Click on DEVICE MANAGER.

  • If there is an icon with a yellow question mark listed named “Computer Telephony Device”, right-click on it and select "Update Driver".
    • If there is an icon labeled "Brooktrout Hardware", double-click on it to expand the menu. Right click on the TRxStream Board device if listed and select "Update Driver".
    • If none of the icons listed above are in the DEVICE MANAGER, click on the "Scan for hardware changes" icon in the toolbar (Computer with a Magnifying Glass).

  • When the “Found New Hardware Wizard” appears click “No, not this time” and click NEXT. On the next screen, click “Install from a list or specific location (Advanced)” and click NEXT.

  • Check only the “Include this location in the search:” check box and click the BROWSE button.
  • Navigate to “C:\Program Files\Black Ice Software Inc\FaxVoiceCpp32\Redist\Brooktrout Drivers\BFAX_TR1000\Driver Files\Winpnp\”. Click OK to close the Browse dialog and click NEXT on the Hardware Update Dialog.

 

  • If a “Security Alert- Driver Installation” dialog appears, click YES. When the “Brooktrout Hardware” dialog appears click NO.

 

  • Click NEXT and then FINISH to complete the installation.
  • You must now RESTART YOUR COMPUTER.
  • Go to START menu and Run. Run C:\Program Files\Black Ice Software Inc\FaxVoiceCpp32\Redist\Brooktrout Drivers\BFAX_TR1000\bin\configtool.exe to run the Brooktrout Configuration Utility.
  • When the Brooktrout Configuration Utility starts it will give you a “Configure IP Stack” dialog. Select None and then OK to continue.

  • The default configuration should be sufficient but you may change some of the board settings from this window.
  • Once you have finished, Click the SAVE button at the top, followed by Clicking the APPLY button next to it.

  • The set-up process may take a few moments, but once it is complete, you may close the Brooktrout Configuration Utility.
  • Your card is now set-up to work with our Fax/Voice C++ software.

Home > Communication Toolkits > Fax C++/ActiveX > Brooktrout Installation