Impact Fax-On-Demand combines interactive voice response (IVR) and fax to deliver documents to anyone with a touch-tone phone and a fax machine. Businesses of all sizes will benefit from the ability to provide information to their customers 24 hours a day. The interactive Fax-On-Demand system will increase customer satisfaction and reduce the cost of staff, postage and printing.
The software includes a visual IVR editor to create a custom Fax-On-Demand application. Features include Interactive Voice Response, Open Access, Delivery notification, Unlimited Voice Menus, Activity Reports, Billing and Phone number blocking. The software supports fax and voice on the same line or can be configured as voice only or fax only. The Fax-On-Demand System is fully scalable from a single port to 255 ports. It is compatible with any modem with the Rockwell Voice/Fax chipset, US Robotics modems and Dialogic boards.
The Fax-On-Demand system has been integrated with Impact Fax From Web to provide a complete low cost information delivery system. This feature is ideal for corporate Web sites and ISP’s who are hosting Web pages. The developer creates a Web page that contains a list of documents. In this list, each entry corresponds to a document in the database. The user can check off the selected documents to be faxed and then submit the selection. A document can be attached to a selection by scanning the document, digitizing it through the printer driver, or importing it from an existing raster file.
This feature allows you to make complex documents (such as those made with PageMaker or MS Word for Windows with embedded objects) available via fax. Dynamically generated data via fax can now be made available much easier than downloading from the Web page.
Slow connections can make downloads of documents from Web sites a very frustrating and difficult experience. With Impact Fax-On-Demand, you can fax instead of download, which is much more efficient! Imagine having hundreds of documents you are trying to make available to the public. It would be almost impossible to turn them into HTML pages and provide navigation. With Impact Fax-On-Demand, this can now be accomplished quickly and easily.